Queue Manager Module
Digital Ticketing & Turn Management System
🚧 Status: Documentation Coming Soon
Overview
Queue Manager Module provides digital queue and turn management:
- 🎫 Digital Ticketing - Issue numbered tickets
- 📱 SMS Notifications - Queue status updates (via CommHub)
- 📢 Voice Announcements - Call customers when ready
- 🏢 Multi-Branch - Support for multiple locations
- 📊 Analytics - Wait times, service metrics
- ⏱️ Real-Time Updates - Live queue status
- 🎯 Service Categories - Different queue types
Key Features (Planned)
✅ QR Code Tickets - Mobile-friendly ticketing
✅ Multi-Channel Notifications - SMS, push, display boards
✅ Branch Management - Multi-location support
✅ Analytics Dashboard - Wait time optimization
✅ Appointment Booking - Pre-scheduled visits
✅ Multi-Tenant - Isolated queues per tenant
Documentation Coming: Q1 2027
Module Status: Planning